A CLEARER COMPARISON
SeatPilot vs Resy
Both choices should be evaluated at the host stand. Compare how reservations, guest information and staff actions stay connected, then confirm the commercial terms for your location.
Last verified: October 2026 · Official sources linked below
Compare the operational fit.
| Area | SeatPilot | Resy |
|---|---|---|
| Reservations | Staff, configured website and connected phone bookings share SeatPilot's operational record. | Reservation management across online and in-house channels. |
| Table management | Interactive floor plan, table assignment and room status. | Floor planning, table combinations and turn-time controls. |
| Guest management | Guest records and available visit context for staff. | Profiles, notes, tags and visit information. |
| Confirmations | Configured confirmation responses remain visible in the booking workflow. | Automated confirmations and reminders. |
| Waitlist | Walk-ins and waitlist in the restaurant operation. | Walk-in waitlist and Notify tools. |
| Website booking | Configured website reservations connect to SeatPilot. | Online booking; confirm the website setup for your chosen plan. |
| Connected phone workflow | CallPilot can check availability and create SeatPilot reservations when configured. | No CallPilot integration was verified in the cited sources. |
| Pricing model | $250 CAD/month, or $499 CAD/month with CallPilot. No per-reservation fees. | Published subscription plans and no per-cover fees. Some plans list prepayment fees; confirm applicable terms. |
| Multi-location scope | Location-specific operations and access. | Review venue and group requirements with Resy. |
Official sources · verified October 6, 2026
Resy restaurant product overview ↗Resy current plans and fee information ↗Resy reservation and guest-management overview ↗These independent brands are not affiliated with Magnified. Confirm current regional terms with the provider.
Make the guest record useful during service
The relevant question is not just whether a product stores a name. Ask whether the host can understand the upcoming reservation, the guest's available context and the next operational action without searching across separate records.
SeatPilot combines reservation, table and guest operations. Resy's official product materials describe reservation and guest-management tools, alongside its hospitality platform. Test the specific views your team will use.
Assess the phone handoff separately
Magnified's configured CallPilot connection is designed to carry the phone request into SeatPilot's authoritative reservation workflow. Demonstrate the actual availability check and saved reservation rather than assuming every voice tool supports that operation.
The absence of a verified CallPilot integration in these sources is not a claim that Resy cannot support any phone workflow. Ask Resy to demonstrate the setup relevant to your requirements.
Compare the applicable contract and currency
Resy's pricing page lists several subscription plans and states that it does not charge per-cover fees. It also describes prepayment and payment-processing terms. We do not present its displayed amounts as a verified Canadian quote.
SeatPilot is $250 CAD/month and the CallPilot + SeatPilot bundle is $499 CAD/month. Confirm subscription scope, communication usage, optional services and implementation terms with each provider before making a cost comparison.
Bring a test shift, not just a feature list
Use a reservation arriving early, a walk-in waiting for a table, an unanswered guest confirmation and a caller requesting a booking. Ask where staff see each situation and what changes when the guest checks in.
For a group, test how staff remain focused on the correct location. Compare the operating fit, available connections and commercial terms without assuming one product is universally better.
- Trace a booking from its source to arrival.
- Check what information is retained with the guest.
- Review unresolved confirmations and waitlist activity.
- Confirm the exact website and phone connections in the proposed setup.
YOUR NEXT STEP
See the workflow with your business in mind.
Bring your questions, current process and the next step you want to improve.