Reservation management
Keep upcoming bookings organized with guest details, party size, time, status, booking source and assigned table.
Magnified SeatPilot
Restaurant Reservation, Table & Guest Management
Reservations. Tables. Guests. One clear view.
SeatPilot gives restaurants a simpler way to manage reservations, tables, walk-ins and guest flow from one operational workspace.
From reservation to arrival, SeatPilot keeps the front of house connected.
SeatPilot
Dining room Visual floor planMain Dining
01
02
03
04
05
06
07
08
09
10
11
12
AvailableReservedSeated
Reservations
7:002 guests
Alex MorganConfirmed
7:154 guests
Jamie LeeSeated
7:302 guests
Sam PatelConfirmed
8:006 guests
Taylor KimPending
Guest replied YesReservation → Confirmed
BUILT FOR THE EVERYDAY
Everything your front of house needs to see.
Interactive floor plan
See the room as your team works it. Restaurant floor plan software connects tables with the reservations and guests they need to accommodate.
Guest confirmations
SeatPilot sends a pre-reservation SMS with Yes and No choices. A Yes automatically changes the reservation to Confirmed, immediately visible to staff, with reservation messaging kept alongside the booking.
Walk-ins and waitlist
Handle unplanned arrivals alongside bookings. Restaurant waitlist software keeps waiting parties visible as tables become available.
Table status
Keep the dining room in view. Restaurant table management software helps staff understand table availability and prepare for the next arrival.
Multi-location operations
Manage multiple branches with location-specific booking availability, rooms, table inventory and operating settings.
CallPilot integration
Connect your restaurant booking system to incoming phone requests through CallPilot, carrying the customer journey from conversation to arrival.
Smart table assignment
Connect reservations to actual table capacity and availability, with suitable table combinations for larger parties.
Guest database
See guest details, upcoming reservations, completed visits and repeat-visit history in the same restaurant workspace.
Guest intelligence
Review reservation traffic, walk-ins, completed visits, cancellations, average party size, new guests and returning guests from recorded activity.
Website reservations
Configured restaurant website bookings enter the same operational system used for staff-created and connected phone reservations.
Light & dark interface
Choose a light, dark or system appearance for host stands, tablets and desktop operations throughout the shift.
ONE OPERATIONAL SYSTEM
Every reservation enters the same operational view.
SeatPilot is the restaurant’s operational reservation and guest-flow system. Online bookings, staff activity and connected phone requests stay with the same guest records and table inventory.
- Website Booking
- Staff Booking
- CallPilot Booking
- Walk-In
- Waitlist
SeatPilotOne operational view
- Floor Plan
- Guest Record
- Confirmation
- Table Status
- Check-In
Website reservations, connected.
A configured reservation widget or website connection brings online bookings into SeatPilot. Staff can see the booking source, guest details, assigned tables and current status alongside phone and staff bookings.
Discuss website reservations →A clear view for every location.
Each branch has its own availability, table inventory and operational setup. Location access keeps restaurant teams focused on the rooms they manage.
Discuss multi-location operations →See the actual state of the room.
Table states describe the room now. Completed is a reservation or visit outcome, rather than a separate table state.
GUEST CONFIRMATION
A simple Yes. A clearer service.
SeatPilot can send a pre-reservation confirmation message. When the guest confirms, the reservation status updates so staff can see the result directly in the booking workflow.
SEATPILOT · STAFF VIEW7:00 PM · 2 guestsAwaiting reply
Reservation created by CallPilot. Waiting for the guest’s reply.
A CLOSER LOOK
See the room. Know the next step.
Select a table in this sample floor plan to see how a visual workspace supports table assignment and staff workflow.
SeatPilotDining room
Interactive illustrationTABLE DETAILS
Table 02
Reserved- Capacity
- 4 guests
- Room
- Main dining
Select a table to explore its status. This illustration uses sample data.
A clear room. A connected team. A smoother service.
CALLPILOT + SEATPILOT
From a phone call to a reservation workflow.
For supported restaurants, CallPilot handles the conversation while SeatPilot manages the authoritative reservation workflow, guest records, tables and reservation communication.
- 01Customer Calls
- 02CallPilot Answers
- 03Availability Checked
- 04Reservation Created
- 05SeatPilot Receives It
- 06Guest Confirmation
- 07Table Prepared
- 08Staff Check-In
CallPilot handles the conversation. Your business sees the outcome. SeatPilot handles the reservation when connected.
A LITTLE MORE CLARITY
Your questions, answered.
What does SeatPilot bring together?
SeatPilot is restaurant guest management software that brings reservations, a visual floor plan, table status, guest confirmations, messaging, walk-ins and waitlists into one operational workspace.
Can the team manage walk-ins and reservations together?
Yes. Reservations, walk-ins and the waitlist are part of the same front-of-house workflow, helping staff prepare for booked guests while keeping arriving parties visible.
Does SeatPilot include a floor plan?
Yes. The visual floor plan supports table management and gives the team a view of the dining room during service.
Is SeatPilot suitable for multiple locations?
Yes. This multi-location restaurant reservation software supports branch-specific availability, table inventory and operational settings. Talk to us about the locations your team manages.
How does SeatPilot work with CallPilot?
CallPilot handles the incoming customer conversation and reservation request. SeatPilot supports the next steps: confirmation, table preparation, arrival and staff check-in.
LET’S CONNECT YOUR OPERATION
Your business shouldn’t have to
work around its software.
Your software should work around your business.
See how the Magnified ecosystem can fit your operation.